You’ve just
signed the contract… or inherited one. Now it’s your problem.
Whether you’re the one who negotiated the deal or someone just handed it over to you, the challenge remains the same: managing an IT outsourcing contract once it’s in place. This critical phase, known as post-signature contract management, is where most value is lost and few businesses are equipped to handle it.
Why You Need Contract Governance:
Without a structured approach to contract governance, even well-negotiated agreements begin to bleed value without strong contract preparation and pre-signature controls, which is why governance after signature is so critical. And that’s not speculation: research shows that up to 30% of outsourcing contract value is lost due to poor governance practices. Managing IT supplier relationships is hard. Once the contract is signed, internal teams often assume the risk of enforcing terms they didn’t define and weren’t trained to manage. Procurement has moved on. Legal steps in only during disputes. IT focuses on keeping systems running. Finance only sees the invoices. And no one truly owns the post-signature phase. That’s when billing errors go unchallenged. SLAs become optional. And undocumented scope changes quietly build up month after month.
Our mission: Protect your business, your budget, and your reputation.
At U-NEGO, we specialise in helping you manage IT outsourcing contracts after signing, or even mid-contract if things are already spiralling. We provide the people, processes, and tools to help you regain control, stop value erosion, and optimize IT contract spend without increasing internal workload.
This is how value leakage in outsourcing contracts happens.
You might already be feeling it:
- Invoices arrive and nobody knows if they’re accurate.
- Changes are made but not formally recorded.
- SLAs are missed, yet there are no consequences.
- Scope creeps while the budget stays frozen.
- Internal teams are caught in endless supplier disputes.
Our Post-Signature Contract Management Services
Our solution is simple: we manage the contract so you don’t have to. We offer a modular suite of outsourcing governance services that can plug into your environment and scale as needed.
If you’re already stuck mid-contract, our contract advisory services help realign strategy and execution.
Contract Management
- Track deliverables, milestones, and obligations
- Oversee and document contract change requests
- Maintain a governance library to support compliance and audits
Financial Management
- Validate supplier invoices using a “no proof, no payment” policy
- Apply credits and penalties tied to SLA breaches
- Compare actual costs against your business case
Performance & SLA Management
- Monitor performance levels tied to contractual obligations
- Identify and correct underperformance early
- Create visibility with dashboards and reporting
Relationship Management
- Mediate between IT, procurement, legal, and finance
- Defuse supplier disputes with fact-based data
- Enforce compliance through structured processes
Whether you’re looking to prevent value leakage, reduce outsourcing costs, or increase supplier accountability, our services are tailored to deliver measurable ROI.
What You Gain ?
By partnering with U-NEGO, organizations can:
Built for Complex, Multinational Environments
Our services are designed for large enterprises with multiple suppliers, regions, and complex service landscapes.
We support:
- Strategic procurement governance across IT and telecom
- Compliance management for regulatory and internal policies
- Nearshore operational support to reduce total cost of ownership
We are not a supplier, nor an auditor, we are your contract governance partner, focused solely on making your contracts work.
Ready to Stop the Value Leak?
Don’t wait until your next audit or budget review to realize your contract is costing more than it should. Whether you’re facing outsourcing contract issues, SLA violations, or just need better vendor performance management, U-NEGO gives you the framework to stay in control.